Iron Dragon Fitness & Self Defense, LLC Privacy Policy

Introduction

This Privacy Policy explains the policies of Iron Dragon Fitenss & Self Defense, LLC (hereafter “the Company”) regarding the collection, use, and disclosure of personal information when you access our website by clicking here or share personal information with us (collectively referred to as “Users”).

Grounds for Data Collection

Processing your personal information (meaning any information that may potentially allow your identification with reasonable means, hereafter “Personal Information”) is necessary to fulfill our contractual obligations to you, provide our services, protect our legitimate interests, and comply with legal and financial regulatory requirements. When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as outlined in this Privacy Policy. We encourage Users to read this Privacy Policy carefully to make informed decisions.

What Information Do We Collect?

We collect two types of information from Users:

1. Non-identifiable Information: This refers to un-identified and non-identifiable information about Users, collected through their interaction with our website (e.g., browsing patterns, pages visited, time spent on the site). This information is aggregated and is not linked to a specific user, nor can it lead to individual identification.

2. Personal Information: This includes details such as your full name, email address, phone number, and any other identifying information you provide to us. We collect such information when:

• You voluntarily provide it during registration or while using our services.
• You interact with us, for instance, when contacting customer support.
• We obtain data from third-party providers, services, or public registers (e.g., traffic analytics providers).

Mobile Information

If you provide a mobile phone number, we may use it to send service-related communications including appointment reminders, program updates, and promotional messages if you have opted-in to receive them.

Protection of Personal Information

We do not rent, sell, or share Users’ information with third parties, except as described in this Privacy Policy. We may use your information for the following purposes:

• To provide our services and communicate with you (e.g., providing technical support, answering queries, sending updates about our services).
• To display personalized content or advertisements.
• To analyze website usage, improve our services, and conduct research.
• To send marketing offers (see more under “Marketing” below).
• To comply with applicable laws, regulations, or enforce our policies.
• We may also disclose your Personal Information to third-party service providers, such as cloud storage or advertising partners, for the purposes mentioned above.

Data Security Measures

We take the protection of your personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

These security measures may include:

• Secure encrypted connections (SSL/TLS) for data transmission

• Secure servers and hosting environments

• Firewall protection and network monitoring

• Access control systems limiting data access to authorized personnel

• Routine security updates and vulnerability monitoring

• Data minimization practices to collect only necessary information

• Use of trusted third-party service providers that maintain industry-standard security practices

While we implement reasonable safeguards to protect personal information, no system can guarantee absolute security. Users should also take appropriate precautions when transmitting information online.

User Rights

You may:

1. Request confirmation of whether we are processing your personal data.
2. Access your personal information and supplementary data.
3. Receive a copy of your data in a machine-readable format.
4. Request correction or deletion of inaccurate personal data.
5. Object to processing activities.
6. Request a restriction of processing.
7. Lodge a complaint with a supervisory authority.

If you wish to exercise any of these rights, please contact our Data Protection Officer (DPO) at irondragonny@gmail.com.

Data Retention

We will retain your personal information for as long as needed to provide our services or to comply with applicable legal obligations. We periodically review the information we hold and delete any that is no longer necessary. However, some data may be retained to resolve disputes, enforce agreements, or comply with legal obligations.

Cookies

We use cookies to help personalize and improve your experience on our website. Cookies enable automatic activation of features, remember your preferences, and ensure faster interaction. We use the following types of cookies:

• Session Cookies: Temporary cookies used to facilitate site navigation.
• Persistent Cookies: Stored on your device for repeat visits.
• Third-Party Cookies: Cookies used by analytics providers like Google Analytics to collect website usage data.

You can control cookie settings via your browser, but disabling cookies may affect the site’s functionality.

Marketing and Informational Cellular Text Messages and Telephone Communications.

We may use your contact details to send promotional materials that might interest you. You can opt out at any time by following the instructions in the marketing emails or contacting us directly. Even if you unsubscribe from marketing emails, you may still receive important service-related notifications.

SMS / Text Messaging Program

If you choose to opt-in to receive SMS or text messages from us, the following terms apply:

How Users Opt-In
Users may opt-in to receive SMS or text messages from us by:

• Submitting their phone number through website forms

• Registering for services, promotions, or events

• Checking an opt-in box on digital forms

• Requesting information or services through our website

• Providing consent verbally or in writing during registration or service inquiries

By opting in, you consent to receive informational and/or marketing text messages related to our services, programs, promotions, reminders, and updates.

Message Frequency
Message frequency may vary depending on your interaction with our services. Typically, users may receive 1–4 messages per month, but frequency may increase for appointment reminders, program updates, or important notifications.

Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions
You may opt out of SMS communications at any time by:

• Replying STOP to any text message

• Contacting us directly through the contact information listed on this website

After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you opt-in again.

Help Instructions
For assistance, reply HELP to any message or contact us directly through our website.

Mobile Data Privacy Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Data Transfer Outside the EEA

If we transfer your data to countries outside the European Economic Area (EEA), we will ensure an adequate level of protection through legal agreements or ensure that the data recipients meet recognized data protection standards.

Children

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect or solicit personal information from minors.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will take effect immediately upon their posting on this page. Your continued use of our services indicates your acceptance of any changes.

Contact Us

For any questions or concerns regarding this Privacy Policy, you can reach us at irondragonny@gmail.com.

Last Modified: 1/19/25